Contact and support
Send your question to the right team.
Include only information needed to investigate your request. Never send passwords, complete payment-card details, or authentication codes.
Account support
Login, verification, account access, profile, or settings questions.
Booking support
Scheduling, cancellations, session access, or companion availability.
Payment support
Checkout, receipts, refunds, payout, or transaction questions.
Safety support
Reports, blocking, prohibited conduct, or urgent platform safety concerns.
Support request form
The secure support form will become available when the backend support service is connected. Registered users will be able to include the relevant booking or transaction reference from their dashboard.